WELCOME TO HEY DUDE SKIN CARE

In order for any business to be of long term value, it needs to consistently serve the wants and needs of its target customers. Since 2008, Miami Beach-based Hey Dude Skin Care has listened to its core market and created a simple, inexpensive system of American-made high performance skincare and grooming tools, sold under our Hey Dude Skin Care™ brand.

With its inviting packaging, whimsical wording (i.e., not stuffy with marketing or medical jargon), and high quality formulations at affordable price points, the Hey Dude Skin Care lineup includes all the key grooming steps any Dude needs to look and smell his best. From a citrus scented pre-shave skin exfoliator, to our new dual pheromone 3-in-1 body wash, shampoo & shave gel (double the pheromones, double the action, got it?), a guy has access to a core set of tools that speak HIS language and get the job done well.

We've also coined the term "Dudification," which we fully explain in our Dudification page. Hey Dude Skin Care views its customers as savvy, connected Dudes who are part of a broader worldwide trend in which men take charge of their overall image. Today's Dude knows he's living in a much different world than his forefathers did. There's enough chaos in a man's life today on the outside – why does he need confusion in his own bathroom? Hey Dude Skin Care's mission is to bring peace and simplicity to a Dude's bathroom.

Most current men's skincare products fall into two categories, neither of which is where you want to be: (1) mass market men's retail brands from well known giants that are essentially re-packaged women's products with more masculine packaging; and (2) high priced ($30 and up) men's specialty brands at cosmetic retailers that charge way too much for the same quality that Hey Dude Skin Care can provide to you priced 50% less. Neither of these two categories inspires Dudes to stay loyal to any single brand for the long term. Who can blame a Dude for being indifferent when faced with these choices?

Instead, Hey Dude Skin Care serves that rapidly expanding segment of men who are image conscious beyond the use of any recognized cheap mass men's brand, but don't want to empty their wallets to buy fancy packaging, exotic ingredients, or to fund a sales clerk's commission at a department store. Let's face it, guys – men are simple creatures, and we don't like shelling out bucks for overpriced stuff that we don't need. Let the ladies shop for their dermatologist's $250 eye cream or moisturizer containing ingredients that you need a PhD to understand. Dudes don't care, want, or need to buy "hope in a jar" like ladies do – we're DUDES and want to act like the men we are, not lemmings chasing the latest fad or gimmick hawked by some doctor on a shopping channel. Give us a simple, effective, step-by-step way to manage our grooming that doesn't insult our brains or wallets. Give us VALUE, give us the tools from Hey Dude Skin Care!

You've hit the jackpot, Dudes. With the system you're buying in Hey Dude Skin Care, you get high performance tools that are on par with products you'd pay through the nose for at a fancy department store or a pricey cosmetic retailer. One of the reasons the founders of Hey Dude Skin Care started the company was to fill the very real lack of quality grooming products men could buy that didn't empty their wallets.

As we describe in our Production Philosophy in the About Us section, "Hey Dude Skin Care has ensured that the products within this system adhere to the highest production values possible, including the use of the best and most stable ingredients that are blended into optimal formulations. Stated simply, Hey Dude Skin Care products WORK, and they work because we understand how to blend the best ingredients in the best way possible!"

While the focus of Hey Dude Skin Care is its laser focus on the need to speak to a guy in HIS language, we never took our eye off the ball - in formulating products boasting great quality at the price points we knew our Dudes wanted to pay. All of our products contain some combination of antioxidants (like white tea extract), to vitamins (including A, C, and E), to specialty desert plant extracts (our Desert Dude Complex explained in Q.4), to first-to-market combinations of lady-attracting pheromones in our Dude Wash. Here's the bottom line – if you can find better quality items for the price you're paying for Hey Dude Skin Care products – buy them.

One of the many great benefits of the Hey Dude Skin Care system is that the products were designed to work on all skin types. Whether you have normal, combination, dry, or oily skin, the core set of Hey Dude Skin Care tools will address your type of skin because we don't use cheap, pore-clogging oils that build up and cause breakouts. For drier skin, our Desert Dude Complex is a unique combination of hydrating plant extracts that mimics the intense moisture-retaining effects of desert plants like yucca and prickly pear cacti. Working together, these premium ingredients help to prevent razor bumps, ingrown hairs and oily breakouts. The Dude is left with a clean shaven, invigorated, and properly balanced, moisturized face that he can show off with confidence!

A guy's skin is about 20% thicker than your typical lady's, and is typically firmer because it's richer in collagen and elastin, the connective tissues that give skin its firmness and elasticity.  However, because of more active sebaceous (sweat) glands, men's facial skin tends to be much oilier than a woman's.  It's also more prone to dehydration because of daily or regular shaving.  In short, a man's face gets dirtier more quickly.  It's very important, no matter what skin type you have, to clean your face every day with high performance tools like those sold by Hey Dude Skin Care. It keeps pores clear, skin healthy and you looking like the Dude you were made to be.  As guys mature, biochemical changes inevitably occur in elastin and collagen.  Without regular care, these natural bonds become drier and tighter, subject to breaking more easily.  Think of an old rubber band in your desk drawer that you forgot about from years ago.  It's likely dried out and ready to snap and break. 

In general, male skin is oilier, with larger pores, a richer blood supply, and an increased a tendency to "sweat."  Dudes are less prone to wrinkling than women, but still require deep daily cleansing.  The skin aging process itself is the same for men and women, but for men it occurs later and is more marked.  In a man's skin, the dermis (inner skin layer) is thicker and richer in collagen, and the epidermis (outermost skin layer) is often more oily.  Therefore, it's generally more resistant than a woman's skin to the effects of the sun and other environmental factors.  Any guy using the SIMPLE system of Hey Dude Skin Care products daily will naturally be fighting the elements that threaten his Dudification.

Hey Dude Skin Care fully expects our products to satisfy every customer, but if for any reason you are less than 100% satisfied with a product(s) you received, send it back within 30 days of your purchase date, and we will credit back the full purchase price (less shipping and handling).

As a part of our 100% Satisfaction Guarantee, we will honor any product return within 30 days of your date of purchase. To speed your return, please e-mail us at shipping@heydudeskincare.com and we will promptly process your request. Please specify the nature of the problem and your intention to return the item(s). Be sure to put include your original order or tracking number.

Returns must be shipped back to the following address above using a traceable service (UPS, Federal Express or USPS Priority Mail):

HEY DUDE SKIN CARE RETURNS
WTDC Logistics
2801 NW 74th Avenue
Miami, Florida 33122 USA

Please include a copy of your packing list/invoice with the shipment. You may print a copy of your invoice sent via email. Returns must contain at least 75% of their original contents to be considered. We cannot refund shipping charges. We can only process returns for products purchased directly at www.HeyDudeSkinCare.com.

Please contact your retailer for returns if you purchased your Hey Dude Skin Care products from a retail location. Please allow 10-15 days for the refund to appear on your credit card statement.

Hey Dude Skin Care takes the security of each of your transactions very seriously. All your personal information is secured using SSL (Secure Socket Layers) within the payment service Authorize.net. Your credit card information is captured and stored separately from your order to prevent unauthorized use. If you prefer, you may also call 1-800-428-4114 to place your order.

Hey Dude Skin Care takes the security of each of your transactions very seriously. All your personal information is secured using SSL (Secure Socket Layers) within the payment service Authorize.net. Your credit card information is captured and stored separately from your order to prevent unauthorized use. Since Hey Dude Skin Care started its business in 2008, we have never sold, nor intend to ever sell, your trusted information to third parties. We would rather make sure you stay a loyal Dude to us than make a quick buck by sending you to the spammers. Long term value always trumps short term gain.

While placing your order securely at the HeyDudeSkinCare.com site is the easiest way to buy Hey Dude products, we understand that certain customers feel more confident just picking up the phone and making a call. You can call our toll-free number 800-428-4114 anytime during the day 9 AM Eastern Standard Time (EST) until 6 PM EST to place your order for products.

Hey Dude Skin Care processes all orders received before 4 PM Eastern Standard Time (EST) on the same day they are received (except holidays and weekends). We ship to all 50 U.S. States, Puerto Rico and APO/FPO addresses. See the table below for current US shipping rates.

All expedited priority orders must be placed by 12 PM Eastern Standard Time (EST) to be processed on the same business day. If placed after this, your order will be processed the following business day. Orders received on weekends or on US Federal holidays will be processed before the end of the following business day.

Shipping Options within the US
FREE standard shipping on product order of $75 or more (4-6 business days)FREE
Standard ground shipping on orders of less than $75 (4-6 business days) $8.95
Two-day shipping: 2 business days (No P.O. boxes or weekend delivery) $21.00
Overnight shipping (No P.O. boxes or weekend delivery) $38.00

International Delivery
Hey Dude Skin Care has partnered with a trusted third-party company, International Checkout, to fulfill orders for our global customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and provide customer service.

Hey Dude Skin Care is actively pursuing distribution relationships with retailers with the greatest geographic reach, including the most recognizable names in retail. We will continue to update you on agreements as we reach them through our social media. We take your convenience very seriously and want to be sure these Hey Dude Skin Care tools are easily purchased at retailers near your location. In fact, we are using location based technology, including Foursquare, to make it easier for you to find retailers near you who carry these great products. As modern Dudes, we have fully embraced mobile technology, and understand that most of our customers LIVE on their mobile devices. The more we cater to the way Dudes live their lives, the more valuable a role Hey Dude Skin Care plays to them.

We take your convenience very seriously and want to be sure these Hey Dude Skin Care tools are easily purchased near your location. In fact, we are using location based technology, including Foursquare, to make it easier for you to find retailers near you who carry these great products.

Hey Dude Skin Care is in the business of serving customers where they live, and that is increasingly on their mobile devices. We make it our mission to make your access to information and purchasing Hey Dude Skin Care products as easy as possible, whether that means offering mobile coupons or other incentives directly delivered to your device. Today's Dude is a man on the move, and wants no barriers to his lifestyle of immediate access. Hey Dude Skin Care agrees with that philosophy, and we support it with everything we do.

The marketing team at Hey Dude Skin Care is actively creating an Affiliate Program that will allow you to earn commissions by placing banner ads or text links on your website to refer customers to HeyDudeSkinCare.com. You'll earn money every time a visitor follows a HeyDudeSkinCare.com link on your Web site and then completes a qualifying purchase at HeyDudeSkinCare.com. Stay tuned for more details and check back on our home page regularly.

The management team at Hey Dude Skin Care is always looking for ways to generate value for our customers. If you serve a similar core of Dude clientele and believe that by aligning forces we can serve these customers even better, then please contact us at sales@heydudeskincare.com. We take all business development opportunities seriously, and will pursue a deal with you if the value proposition and economics support it.

We are growing in South Beach, and are looking to attract top quality people who understand the growth patterns of small companies getting much larger. If you have talent in any area, particularly in marketing, sales, web design/social media, and operations/logistics, please send your resume and cover to resumes@heydudeskincare.com. We promise to consider each candidate carefully.

The product team at Hey Dude Skin Care has a number of new personal care and grooming items on the planning board, with plans to roll out several of them soon, along with varying sizes of the products currently for sale. Each of the new products will match the SIMPLICITY theme of the products you can purchase now, and boast the same high quality for the price that our customers demand.

Since we listen to our customers, we give you an open forum to voice any good, bad, or ugly that you might experience with us. You can always interact with us on our social media sites, send us a direct e-mail to info@heydudeskincare.com, or fill in the form on our Contact Us page.